Privacy Policy

Personal Information

Information We Collect

When you make a booking or inquiry, we may collect details such as:

• Full Name
• Contact Number
• Email Address
• Date of Birth / Age
• Passport Details (for international travel)
• Address or Billing Information
• Travel Preferences and Requirements

Payment Information

Secure Transaction Data

• Cardholder name, card number (processed securely via payment gateways)
• Bank or UPI transaction details
• Billing address and invoice records

Technical & Usage Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type (mobile/desktop)
• Pages viewed, duration of visit, and interaction logs (for analytics)

This data helps us improve our website performance and user experience.

How We Use Your Information

We use your information only for legitimate business purposes, including:

• Processing flight, hotel, cruise, or package bookings
• Managing visa and insurance applications
• Sending booking confirmations, vouchers, and updates
• Providing customer support and handling queries
• Sharing travel-related information, offers, or promotions (with your consent)
• Improving our services, website experience, and communication
• Meeting legal and regulatory requirements

Information Sharing & Disclosure

We respect your privacy and never sell or misuse your personal data. However, to deliver travel services, we may share limited details with:

• Airlines, Hotels, Cruise Lines, and Tour Operators (for booking purposes)
• Visa Facilitation Centers or Embassies (for visa applications)
• Insurance Providers (for policy issuance)
• Payment Gateways and Banks (for secure transactions)
• Authorized business partners or suppliers who help us serve you

All third-party partners are contractually bound to protect your data and use it solely for providing the requested services.

Data Security

• We use advanced SSL encryption and secure servers to protect your personal data from unauthorized access or disclosure.
• Access to sensitive information is restricted only to authorized staff involved in booking operations.
• We regularly update our systems and security protocols to prevent data misuse, loss, or breach.

Cookies & Tracking

Our website uses cookies and tracking technologies to enhance your browsing experience, personalize content, and understand our site traffic. We specifically utilize:

• Google Analytics (GA4): To track anonymized website traffic statistics and visitor behavior.
• Microsoft Bing Universal Event Tracking (UET): To measure advertising effectiveness, track conversion events, and personalize promotions on Microsoft advertising platforms.

These tracking cookies only load if you explicitly grant permission via our cookie consent banner. You can also disable or clear cookies in your browser settings at any time.

Data Retention

We retain your information:

• Only as long as necessary to fulfill bookings and comply with legal obligations.
• After service completion, data may be securely archived for recordkeeping, audits, or regulatory compliance.
• You can request data deletion at any time by writing to [email protected] (subject to legal and financial obligations).

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Withdraw consent for marketing or promotional communications.
• Request deletion of your personal information (as allowed by law).

To exercise these rights, please contact our Data Protection Team at [email protected] .

Email & Marketing Communication

• We may occasionally send travel offers, newsletters, or updates to registered customers.
• You can unsubscribe anytime by clicking the "Unsubscribe" link in our emails or contacting our team.
• We do not send unsolicited messages or share your contact details with third parties for marketing purposes.

Third-Party Links

Our website may contain links to third-party websites (airlines, hotels, or partner sites). Trippovention is not responsible for the privacy practices or content of these websites.

We encourage users to review the privacy policies of external sites before providing any personal information.

Updates to This Policy

Trippovention may update this Privacy Policy periodically to reflect changes in:

• Legal requirements,
• Industry practices, or
• Our business operations.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.